What does a card payment
really cost?
When a customer pays 50 € by card, you don't receive 50 €. Between the terminal, the customer's bank, the card schemes and your payment provider, several players take their share along the way. This guide explains where that money goes — and how to compare offers that never present their prices the same way.
The three layers of a payment fee
Almost every card payment fee breaks down into three layers, however your provider chooses to present them:
- Interchange — the share paid to the customer's bank. It is capped by EU regulation for consumer cards: 0.2 % for a debit card, 0.3 % for a credit card issued in the EU. It's the biggest layer, and the least understood.
- Scheme fees — the share taken by the card schemes, a few hundredths of a percent per transaction.
- The provider's margin — what your payment provider actually earns. It's the only negotiable layer, and the only one that genuinely varies from one offer to the next.
An "all-in flat rate" adds these three layers into a single number. It's easy to read, but it also means you pay the same rate for a local debit card (interchange 0.2 %) as for a far more expensive foreign credit card — and the difference feeds the provider's margin. To understand the alternative, read our guide on Interchange++.
Fixed fee vs percentage: why your average basket changes everything
Most price lists combine a fixed fee per transaction (a few cents) and a percentage of the amount. The smaller your basket, the heavier that fixed fee weighs:
- On a 3 € coffee, a 0.25 € fixed fee already amounts to 8.3 % of the amount — before the percentage even kicks in;
- On an 80 € basket, the same fixed fee is only 0.3 %.
The practical takeaway: always compare offers on your real average basket, not on the headline rate. A price list with a low fixed fee and a slightly higher percentage can be far better for a café — and the opposite for a jeweller.
The costs that aren't in the rate
The per-transaction rate is only part of the bill. Before you sign, check:
- The monthly subscription — and what it actually includes;
- The hardware — is the terminal bought or rented? A 20 €/month rental costs 720 € over three years, far more than buying;
- Payout fees — some providers charge for every transfer to your account;
- The contract's hidden fees — inactivity fees, termination fees, chargeback fees, monthly commission minimums;
- The payout delay — not a direct cost, but 5 days of cash tied up has a real price for a business.
The five questions to ask before you sign
- What is the total monthly cost on my volume and my average basket, all included?
- Is the rate the same for every card? If not, what's the typical debit / credit / foreign card split in my business?
- Is the hardware bought or rented, and what happens if I cancel?
- When does the money reach my bank account?
- Is there a fixed-term commitment, and how much does leaving cost?
At Nextepay, the answer to the first question is computed online: our price list is published with a calculator that turns your numbers into a real monthly cost. No sales meeting needed to find out the price.
Run the numbers on your own figures
Monthly volume, average basket: two sliders and you know your real cost.